No waiting or repeating — that was the best part
I was quite pleased by how direct and efficient the support conversations were. Usually, when you call tech support, you expect a bit of back-and-forth, repeating your issue to multiple people or waiting forever on the line. But with WFHI, none of that happened. The moment I explained my problem about the dialer setup, they immediately knew what to do and gave clear advice that actually worked first time. There was no need to call again or spend ages waiting. The communication felt genuinely straightforward and professional, which I really appreciated. I think the way the onboarding works also helps by getting you familiar with the interface well enough to avoid simple confusions from the start. Overall, what really stood out was how nothing was missing — no delays, no re-explanations, just quick, helpful support right when I needed it. It made the whole process feel smoother and less frustrating than what I've experienced elsewhere.