No sustained updates on sales info
Using WFHI's system post-purchase was okay for the first few days. The sign-up and invoicing process was smooth enough to get started without trouble, but as days went by, I noticed the interface didn’t update the sales and pre-purchase information regularly. It made it hard to track the actual performance or status of any leads and contacts we had in the system. The initial functionality looked promising, but the lack of consistent day-to-day updates felt like a missing piece for ongoing monitoring and decision-making. Support was available but focusing more on technical queries rather than proactive updates about the data status. While the software’s layout was not confusing, the absence of relevant ongoing sales insights made me feel like it wasn’t complete for my needs. I expected more real-time transparency after signing in, but that was missing. It’s fine enough if you just want to start and test things out, but for keeping an eye on things over time, there’s a gap here that should be addressed to be more valuable.