No real 'aha' moment—just daily frustrations
Honestly, after several days using the software, I never really had that breakthrough moment where everything clicked. The calling tools sometimes froze, and access to the database was inconsistent day to day. It wasn’t just a first-time hiccup; the bugs and glitches persisted, making it frustrating to rely on. I tried the telephonic support multiple times, but the resolutions were either temporary or delayed, which didn’t help my daily workflow. The onboarding training felt rushed and didn’t prepare me for these issues. While the sign-up and payments went fine, the software itself just didn’t perform as I expected. I kept hoping updates would fix problems, but automatic updates sometimes introduced new bugs. After a while, I accepted it just wasn’t working for me, and I stopped using it altogether. It was disappointing, because I wanted to get going but the experience was more stressful than productive.