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WFHI review

No moment when it clicked for me

1 out of 51 of 5Verified customerTraining and onboarding

No moment when it clicked for me

I tried to follow the training and onboarding, but honestly, the wording and labels just didn’t make sense to me at all. At first, I thought it was my mistake, maybe I wasn’t paying attention enough, but even going back repeatedly didn’t help. The labels on the software didn’t seem intuitive, and the instructions felt like they assumed previous knowledge I didn’t have. I was especially frustrated with the dialer and the database feature because I kept mixing them up due to unclear terminology. There should’ve been clearer definitions or maybe examples, but the training left me more confused than confident. The sign-up and invoicing process was okay, at least easy enough to get through, but the onboarding didn’t improve. I guess I just never had that moment where everything finally made sense, and it’s really hard to feel positive after that. So yeah, definitely did not work for me as expected.

Sankalp TrivediJharkhand, IndiaExperience: Published:
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