No moment when it all made sense to me
I attended the training sessions and tried to get comfortable with the software, but even by the end I didn’t feel confident. The onboarding seemed rushed at times, and key features like using the dialer and managing the database were not explained in a way I could easily grasp. It wasn’t that the support was unhelpful, but there wasn’t a moment when everything clicked for me. The updates sometimes altered my setup unexpectedly, which added to my confusion rather than reducing it. I wanted to feel ready to start using the tools daily, but instead I’m still unsure about several steps I need to take. Invoices and payment processes were straightforward enough, but that did not offset the difficulty with the training. Overall I found it challenging to reach a solid understanding by the end of the onboarding experience.