No, I wouldn't do this process again
I have to be very clear: the way you set up your sales and sign-up steps really did not make sense to me. The whole pre-purchase flow felt disorganized, starting from the initial contact to the unclear invoicing procedure. It felt like I was jumping back and forth between tasks without understanding what was coming next or why. There was very little support during the process which added to my frustration. The whole experience seemed like it was put together without thinking about the user’s perspective or how a smooth journey should go. Honestly, there was no point when I felt confident moving forward because every step was confusing in itself. Because of this, I would not choose to go through your sales channel again without major improvements in clarity and sequencing. You made it hard for me to trust what I was even signing up for due to the way everything was ordered and explained. I hope you take this feedback seriously and rethink your approach for others.