No, I wouldn’t do this again

I found the response to my billing queries very disappointing. Whenever I reached out, the replies were slow or generic, lacking any real help. I expected some clarity on invoice details but faced only confusion and delays. This slow and unhelpful response killed any patience I had for continuing with this system. The payment process also felt unnecessarily complicated with no proper guidance. Based on this frustrating experience, I can say that I wouldn't choose to go through this whole billing and payment system with them again. It really ruined my confidence in their customer care and made the whole thing a waste of time.