No, I wouldn’t do it again because the support hours didn’t fit
I tried to get help multiple times via telephonic support, but each time the hours of availability did not match when I was actually free to work. This meant that whenever I needed assistance, the support lines were closed or busy. It was frustrating because without real-time help, managing the software and dialing tools became difficult. The onboarding and training materials alone weren’t enough to cover all my questions or problems. Sign-up and payment were straightforward initially, but support service is crucial for ongoing usage and here it failed for me. The timing mismatch made me feel stuck, especially since remote work often requires flexible hours. Honestly, I wouldn’t use this service again if the support hours remain fixed this way, because it does not align with my work schedule at all. Without better fitting support availability, the whole experience becomes harder to manage and not worth the effort for me personally.