You took forever to get me started. I signed up and waited days before even receiving basic instruct

You took forever to get me started. I signed up and waited days before even receiving basic instruct

You took forever to get me started. I signed up and waited days before even receiving basic instructions, which was frustrating as I wanted to begin immediately. Your entire pre-purchase to sign-up process seemed disorganized, with no clear guidance on what to expect next. I had to keep following up without receiving any meaningful help, and your telephonic support didn’t improve the experience. Invoicing was also unclear and delayed; it made me question the reliability of the whole system. If I had known the time it would take to get going, I might not have bothered. The software itself seemed fine once I accessed it, but the initial waiting and lack of communication made me lose patience and confidence. I expected a smoother start and faster onboarding. For a service promising streamlined remote workflows, the delay feels ironic. Given all this, I wouldn’t recommend repeating this process with you. It was simply too slow and frustrating to ever do this again.