No, I would not do it again. Explanations were confusing.
The support I received left much to be desired in terms of clarity. Every time I called or emailed, the explanations felt vague and difficult to follow. Instead of clear, step-by-step guidance, I was often given technical jargon that didn’t help me understand the next steps. Even simple issues, like figuring out how to use the calling tools properly, were badly explained. It took multiple attempts to get any useful information, and I was often just redirected without real help. While I will admit the automatic updates happened without issue, that’s the only aspect that didn’t frustrate me. The sign-up and invoicing were okay but not enough to overcome the poor communication experience. Overall, I would not do it again because the support made it more confusing, and I found myself wasting time trying to get clarity rather than actually using the software effectively.