No I won't do it again
When I first signed up, I expected that if I needed support, it would be prompt and helpful. Unfortunately, that was not the case. I tried calling their support line to clarify some issues with the dialer and database features, but the responses I received were delayed and not very clear. Compared to what was advertised, the communication felt slow and unorganized. It felt like I was explaining my problem multiple times without anyone really listening. Because of this, I don't think I will reach out for help again in the future; it just wastes my time and adds frustration. Invoices were okay but not the easiest to understand without back-and-forth calls. Honestly, I expected a much smoother experience overall, especially since the sign-up process seemed straightforward. Had the support been better coordinated, I might have considered continuing, but as it stands, the lack of efficient communication puts me off. They need to improve basic responsiveness and clarity if they want me or others to use their services again. For me, the support experience has been a definite no, and realistically I don't plan to call them again.