1 out of 51 of 5Verified purchaseSales and pre-purchase
No, I will probably need help again next time
I found the pre-purchase information unclear, and honestly, it was a frustrating experience. The support I got initially was minimal and did not cover everything I needed to understand about the software capabilities and billing procedures. I already explained these issues before to the help desk, but the answers seemed repetitive and did not resolve my doubts fully. Based on this experience, I don’t expect to be able to manage everything on my own next time. I will need to contact support again because the details provided did not fully prepare me to use the product independently. This continues to be a source of concern moving forward.