No help from support, and problem is still unresolved
I tried contacting the support multiple times because the dialer was not working as it should, and every time I was told it would be fixed soon. But the problem just persisted. I explained everything clearly again and again on calls, hoping someone would take proper action. Instead, I got nothing but vague responses and delays that made me lose trust. The automatic updates did not fix the issue either. Given that the payment and invoicing went smoothly, I thought the service would also deliver on the software side, but unfortunately, that was not the case. I’ve been stuck with non-functional tools and no real assistance from the support team, which is extremely frustrating. I honestly can’t see how this will improve unless better support is offered. So my experience ended up very disappointing and I’m left without any solution to my problem even after repeated attempts to get help.