No continuous support after initial setup
The setup seemed straightforward initially but I was expecting ongoing support that didn’t happen. Most of the help felt like one-time explanations instead of continuous assistance. When issues popped up later, getting any useful communication from support felt slow or incomplete. It seemed I was constantly left to figure out problems on my own after the first few days. The automatic updates also felt like they broke features instead of fixing anything. I wanted a partner I could rely on remotely but this felt more like a product I was thrown with little human backup beyond initial setup. The calling tools weren’t intuitive and the database syncing was a mess without timely help. Overall it was disappointing because I expected regular check-ins or priority support that could guide me through day-to-day hurdles, instead it ended up feeling like mostly one-off support at best.