No click moment, feels clunky compared to what I used before
Honestly, switching to this software wasn't as smooth as I hoped. I've used similar remote workflow systems before and expected at least similar ease of access, but this one felt slow and cumbersome. The dialer sometimes lagged, and the database feature wasn’t as intuitive, making it difficult to move quickly through tasks. Trying to get help was tiring too, since I felt like I was repeating myself many times to support. Billing and invoicing were fine, but they didn't make up for the rest. I was hoping for a moment when it would all suddenly make sense, but that didn't really happen. The software could use a serious update on speed and user-friendliness. Maybe for beginners it works okay, but for those with prior experience, it might just feel frustrating. I’m still trying to figure out if it’s worth the effort or if I should look elsewhere.