No click moment ever happened during onboarding for me
I have to say, my experience with the training and onboarding process was pretty disappointing because it never really clicked for me. I went into it expecting the materials and explanations to match what was promised beforehand. But when I started using the mounting step-by-step guides, I found the instructions confusing and the labels unclear. It felt like the terminology wasn’t consistent, which made me second guess how to use the dialer and calling tools. Although the database feature seemed handy, I couldn’t figure out how to integrate it easily into my workflow. The automatic updates were okay, but they didn’t really help me understand the product better. Even the telephonic support I tried to reach didn’t clarify things much and responses were slow. The sign-up and payment processes went fine but that couldn’t make up for the training not meeting my expectations. Overall, I was hoping for a straightforward onboarding but it didn’t happen for me — the moment of clarity just didn’t come.