No click, just frustration

I was expecting the training and onboarding to align with the promises made before purchase, but right from the start, the software felt complex and poorly explained. When I hit the module for setting up the calling tools, nothing worked as expected. The dialer was sluggish and kept freezing, which made me lose patience quickly. The explanations didn't match the actual screens I saw, which just made me more confused. The database feature was barely usable and seemed disconnected from the rest of the workflow. Every attempt to clarify through support was met with delays and unclear answers. It never gave me the aha moment I was hoping for; instead, it became a source of daily frustration and wasted time. Definitely not what I anticipated.