1 out of 51 of 5Verified customerSupport and communication
No Clear Guidance or Support Available
I expected the support and communication to be straightforward and helpful when I was trying to find the resources I needed in the software. However, it was very different from this. The onboarding flow was confusing, and it often felt like I was left on my own without clear directions. Compared to other platforms I've tried, where support is easier to reach and communication is more transparent, here it was quite difficult to get even basic information. I had hoped the telephonic support would clarify things quickly, but it only added to my frustration because finding what I needed was complicated and time-consuming.