Nice steps but missed a bit of clearer guidance
The sales and pre-purchase experience with WFHI's platform was straightforward. Signing up and getting access to the software followed an easy-to-understand sequence, which I appreciated. The initial prompts walked me through what to expect and what information I needed to provide, so nothing felt rushed or confusing. However, I did notice it was a bit light on detailed information regarding the training offerings available before purchase. Knowing more about the exact content of the training or seeing a sample segment would have been helpful to decide if it matched my needs. Everything else, including invoices and payment setup, proceeded in a sensible order with timely updates. So overall, the process was smooth but could benefit from slightly richer pre-purchase detail materials to set expectations better.