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WFHI review

nice flow, but waiting could’ve been less

4 out of 54 of 5Unverified experienceSales and pre-purchase

nice flow, but waiting could’ve been less

I signed up and chatted with the sales team about the software and training options. Everything was clear, but I felt like I heard the same things repeated twice during follow-ups. Could be just me, but it ate up some time. Also, the waiting for the onboarding email took longer than I expected after confirmation. That little delay made me a bit impatient since I was keen to dive into the dialer features immediately. Otherwise, the sales folks were easy to talk to and answered all my questions without pressure. A bit more streamlined communication, less repetition, and faster replies would have made the whole experience more fluid. The invoicing was straightforward enough, and setup on the dashboard felt intuitive once I got going. So I’m happy with what I got, just think the initial touchpoints could use some tightening for a smoother first impression.

Tushar MadhavanAndaman and Nicobar Islands, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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