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WFHI review

Never really got the software running properly

1 out of 51 of 5Verified customerSoftware and access

Never really got the software running properly

Honestly, getting started with the WorkFromHomeIndia software took way longer than I expected, and in the end, I still wasn’t up and running properly. The initial sign-up process went fine, and the invoicing was clear, but after that, accessing the software itself felt like a maze. It took many days just to figure out how the dashboard and dialer interacted since the documentation wasn’t straightforward. The automatic updates promised were happening in the background, but didn’t seem to help me understand the tools better. I found myself looping back to the same setup steps because certain features didn’t work as I thought they would. I tried calling support several times over the phone, but they either weren’t able to guide me effectively or it took too long to get through. Even the training included didn’t fully bridge the gap, making me feel like the onboarding process wasn’t designed for someone with my experience level. After more than a week, I still haven’t properly used the database feature or the calling tool as intended, so the outcome is frustrating because I wanted to be productive by now, but I’m stuck.

Anagha NeneMizoram, IndiaExperience: Published:
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