never really got it to click for me
Honestly the whole onboarding felt a bit forced and confusing. Started out trying to figure out the calling tools but it would freeze or hang without clear instructions. The database management part seemed okay at first but I never got confident using it properly. The training was alright, but I felt like I was left mostly to figure things out myself. The dialer updates sometimes changed settings without warning, which threw me off every time. Signing up was straightforward enough and invoices came regularly but that didn’t make much difference to how lost I felt. I did call support a few times but the help was hit or miss, sometimes quick, sometimes I waited ages with no clear solution. By the end, I wasn’t really sure how to use the software fully or if it would fit my working style, so I didn’t feel confident about continuing with it.