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WFHI review

never really figured it out, still confused

1 out of 51 of 5Verified purchaseSupport and communication

never really figured it out, still confused

Frankly, I ended up pretty frustrated cause the whole support communication never really made sense to me. Every time I tried to understand how the dialer worked or how I could access my records, the explanations were either too vague or just kinda skipped over stuff. They did answer the phone sometimes, but I didn’t feel like anyone explained the issues clearly enough to help me move forward. It’s like they were speaking a different language or assuming I already knew half the things. The explanations felt sketchy and made me give up trying to figure out the database functions on my own. Honestly, I wanted to get going quickly but had to stop because nothing clicked and follow-up calls didn’t clear up the confusion at all. So my experience was just stuck, confused, and never got better.

Chetan GillBihar, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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