Never really felt confident using it
I think the moment that clicked for me just never came. Initially, the software seemed promising as I worked through the onboarding training, but over time I felt less confident managing my workflow through it. The dialer was clunky to start, and the updates didn’t feel like they addressed my main difficulties. Even the database feature left me uncertain about its real role in my day. Looking back, I don’t believe I fully understood how to optimize the tools. I do have to say the automatic updates did maintain the software without much issue, but overall my confidence remained low throughout.