Never really clicked, left me uncertain
Going through the software access process, I found I struggled to gain confidence in using the features by the time the initial onboarding ended. Despite several hours spent on tutorials, the calling tools and database integration still felt unfamiliar and somewhat complicated. The automatic updates, while useful, seemed to alter aspects of the interface unpredictably, which unsettled me. I appreciate that the sign-up and invoicing were straightforward, but that did little to ease my uncertainty. Attempts to reach telephonic support for guidance were met with delays, and the advice received was limited in helping to clarify how I could more effectively use the system. By the point I finished the recommended introductory training, I was left feeling unsure about fully relying on this software in my workflow. The technical setup didn't reach a moment where everything clicked comfortably for me, leaving a faint but persistent sense of doubt.