Never really clicked, had to figure most myself
Support was mostly a dead end for me. I expected some guidance on setup or training but had to work out most steps alone. The moment it clicked did not really come because key features like the dialer setup or database integration weren’t properly explained over calls or messages. Help always sent me back to the same documentation, which was either outdated or vague. I was left to troubleshoot on my own, which was frustrating. I got one positive thing, which was the billing interface is fairly straightforward. Beyond that, it felt like I was on my own way too often.