I was pretty excited to get started with the whole billing and payment set up, thinking it would be

I was pretty excited to get started with the whole billing and payment set up, thinking it would be

I was pretty excited to get started with the whole billing and payment set up, thinking it would be smooth like those other software services I’ve tried before. But it took way longer than I expected just to get the initial invoice sorted out and paid, and honestly the process got kind of frustrating. There were a couple of automatic updates that helped fix early bugs, so at least I’m glad they were on top of that. The sign-up felt a bit clunky too—lots of back and forth, and I wasn’t sure if my payment had even gone through at first. Once it finally worked, I could see some potential in the calling tools and dialer features, and the database was fine for managing contacts. But waiting so long to get going slowed me down too much. Telephonic support was about okay; they answered but weren’t as quick as I hoped. Really, the thing that almost made me hang in there was the occasional smooth update and those calling tools that weren’t too bad once running. Still, if they improved the sign-up and payment flow, I'd be more willing to try again.