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WFHI review

never really clicked despite detailed onboarding

2 out of 52 of 5Verified customerTraining and onboarding

never really clicked despite detailed onboarding

When I began the training and onboarding, I was optimistic that it would set me up quickly. First, the sign-up was smooth enough but then things slowed down. The initial training session was long, and I found some parts repetitive, especially around the software’s database management. It felt like I was just watching the same things without much interaction. After a couple of days, I started experimenting with the dialer and calling tools but realized I still didn’t fully grasp how to handle automated updates effectively. Telephonic support was available but the wait time led to frustration, delaying my progress even more. Though I appreciate the resources provided, it took way longer than I expected to feel comfortable using the tools. The moment I thought I understood everything, a new update changed the layout, setting me back again. Overall, I feel this process didn’t quite click for me, even if some parts were okay, the pace wasn’t ideal for my workflow.

Sankalp Tushar TyagiMeghalaya, IndiaExperience: Published:
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