Never got past the confusing support steps
This was a frustrating experience because the support didn’t follow a sensible order, and honestly, I never got my problem resolved. I tried to follow their instructions, but every time I called, I had to repeat details, and the guidance seemed scattered. At one point, they told me to check one thing, but then I was asked to do a completely different step that didn’t link logically. It felt like going in circles, back and forth without making any progress. The database was supposed to be straightforward, but with no clear support sequence, I was stuck on the setup. The software and dialer were fine once you’re in, but I never got that far because the onboarding support felt jumpy. I expected the invoicing and payment to at least be clear, and they were, but that’s the only part that didn’t add to the confusion. In the end, I gave up because nothing came together.