Never got fully started, very disappointing
I was really hoping to get started quickly with the WFHI platform, but honestly, it took way too long just to get going. I remember one specific time trying to connect the dialer tool during the onboarding phase, and it was just not responding after several attempts. The rest of the setup process felt vague and unclear, and I was left frustrated without real guidance or timely responses. Support seemed distant and slow – any call or message I sent took a long time to get a reply. It felt like waiting forever for a very small part to function before moving forward. By the time I was halfway through the training, I couldn’t even use the software properly. Also, the automatic updates never seemed to help solve bugs or improve anything noticeable; the system still had glitches every day. I tried to get priority assistance over the phone, but it felt like nobody truly listened to what I was explaining. Honestly, with so many delays and unsupported moments, it became clear this just wasn’t working for me and I felt stuck from the start.