Never felt confident during sales and sign-up
Right from the first conversation until signing up, I never felt sure about what I was getting into. The sales process seemed rushed, and the details about what the software and training truly offered were vague. It wasn’t clear how the onboarding flow would proceed or how the calling tools integrated with the database feature. When I asked questions, the responses were generic and didn't address my concerns fully. During the sign-up, the invoicing seemed confusing, and I wasn’t confident if the charges were correct or what exactly I was paying for. The support wasn’t particularly helpful either, often redirecting me without clear answers. I didn't get a solid feeling that this was the right fit for my needs, and it never clicked for me that this was a service I could rely on for remote workflow management. I ended up feeling frustrated and doubtful about continuing with WFHI.