Never clicked for me, frustrating daily issues
From the start, the training and onboarding processes were confusing, but I gave it some time expecting things to smooth out. Unfortunately, day after day, I faced persistent technical glitches that neither the software nor the training prepared me adequately for. The dialer often failed to connect calls properly, and database syncs were inconsistent, which severely impacted the workflow. Support was hard to get on the phone during busy times, and even when reached, solutions were temporary at best. Despite multiple attempts over days, I never reached a point where the system truly clicked for me, leaving me both disappointed and frustrated given the effort invested. The entire experience has been more of a hassle than a help, and I don’t see how continuing would improve the situation since the core issues remained unresolved throughout.