Never clear till end, instructions totally confusing
I honestly never got a clear explanation throughout the entire support process. It felt like I kept asking the same questions over and over, but the answers were vague and often contradicted each other. The moment it really clicked that this wasn’t going to work for me was when I tried to understand how to operate the dialer tool with the database integration—it was like receiving bits and pieces of info without any proper walkthrough. The payment and invoicing procedures were also poorly explained, leaving me frustrated and unsure about whether I completed the sign-up properly. In the end, it felt like there was no consistent way of explaining things, just bits of half-helpful hints that didn’t come together at all.