3 out of 53 of 5Verified purchaseSupport and communication
Neutral take on finding support info
Honestly, I found looking for support and relevant help materials quite okay but nothing outstanding. The database of FAQs and guides was present and decently organized, so I could usually find something related to my query. But occasionally, the exact piece of information I needed was either buried or required reading multiple sections, which was a bit inconvenient. Telephonic support was accessible when I called, yet sometimes the wait was a bit longer than I expected. Overall, the support setup was functional enough to get me through, but not so streamlined that I’d say it’s particularly impressive. Just average, really, neither great nor terrible in my experience.