Neutral feeling on training help, mixed responses
My experience with the training and onboarding support was a bit of a mixed bag. On one hand, the support team did respond to my questions, though sometimes their answers were delayed, which slowed down my learning process. The training materials themselves were generally clear, and they covered the key features like the calling tools and the database functions adequately. However, I noticed that when I needed more detailed help, the telephonic support was not always equally prompt or thorough, so I occasionally had to rely on trial and error. The onboarding flow was structured, and automatic updates helped keep things running smoothly, which was definitely a plus. Signing up and managing invoices was straightforward enough. Overall, my feeling was neutral—I appreciated the effort to assist me, but responsiveness was inconsistent enough to make progress uneven. I'm hopeful that with more practice I will get used to the system, though initial back-and-forth support could have been better to speed things up.