Needed to figure out quite a bit myself
You provide a promising system, but I found myself working out many details without clear guidance. The software’s features look solid on paper, especially the dialer and database integration, but the onboarding flow left me guessing at times about the best settings. While signing up and navigating the invoicing was manageable, certain tools lacked in-app explanations, so I had to rely on trial and error. Support was available by phone, but I found myself only reaching out after I’d already tried to solve issues on my own, which delayed progress. Training helped but was not comprehensive enough to cover some of the nuances needed for effective use. I appreciated the automatic updates keeping the software current, but sometimes they resulted in minor bugs that I had to report. Overall, it felt like a decent platform, but you could improve by making early steps less reliant on customers figuring things out independently.