Needed to figure out much on my own
I was quite hopeful when I started the onboard training, but soon realized I needed to figure out a lot by myself. The initial steps gave only a rough outline, and I often found gaps where I had to dig in and experiment, especially with setting up the database and the dialer. The training felt a bit generic rather than tailored, so it wasn’t always clear how to apply the lessons effectively to my specific workflow. I appreciated some parts like the automatic updates which made sure my software didn’t go outdated, but for the most part, I struggled with details. Support did answer my calls but sometimes the answers felt incomplete, so I kept searching by trial and error. I think the software is fine, but it seemed like they expected a certain level of knowledge or persistence to get going without much handholding. I’m still optimistic about using it, but it might be a steep learning curve for those who want quick, foolproof guidance during training and onboarding stages.