Needed some effort but support worth it
I would say if you need help again, the support is there but getting there takes a bit of effort. When I first signed up, the invoice process wasn’t completely straightforward—I had to call twice and explain my issue before someone could resolve it. But once connected, the telephonic support team was thorough and explained the steps for using the dialer and managing databases clearly. The automatic updates didn’t cause any interruptions, which I appreciated. So while setting everything up needed some back and forth, the assistance was consistent once you got through. I wouldn’t hesitate to reach out for help again even if it takes some persistence.