3 out of 53 of 5Verified purchaseSales and pre-purchase
Needed more guide on features before I bought
When I was looking at whether to invest in WFHI's products, it felt like a lot was left for me to figure out on my own. The sales and initial info about the product told me about software and training, but there was limited detail about how the automatic updates and database features fit into daily workflows. I also had to be quite proactive to understand which calling tools were included and whether telephonic support was available immediately. While I was ultimately able to learn through usage, a little more clarity upfront would have helped me feel more confident before purchasing. Overall the experience was okay, but some guidance was missing.