Needed more clear explanation
Honestly, the sales and pre-purchase information was quite confusing. I kept asking basic questions about how the software would fit into my daily routine and what exactly was included in the training. The responses were vague, sometimes contradictory. I did appreciate that they tried to outline the main features, but they never really explained properly how the calling tools or database system worked together. I felt like I was guessing a lot, especially during sign-up when invoicing and payment details weren’t straightforward at all. It left me feeling weary because I had explained my doubts several times but didn't get clear answers. Overall, the whole process felt rushed, and clarity was definitely missing. I was left more unsure at the end than at the beginning about whether this would meet my needs.