Needed less effort than expected but might need help later again
I honestly expected signing up and setting up the software to be a bit more complicated than it turned out to be. The invoicing process went smoothly, and the automatic updates made me feel like I wouldn’t have to manage too much on my own. The training helped clarify some of the finer points, though I still felt I might need assistance in the future for more advanced features or if something breaks. The labels and interface were mostly clear, but a couple of tools had me second-guessing for a minute, which slowed me down. The telephonic support was helpful, answering my questions quickly overall, so I felt comfortable reaching out when needed. Compared to what I expected, this was a positive experience with manageable effort, although I wouldn’t be surprised if I require support again as I delve deeper into the software’s capabilities or billing issues.