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WFHI review

Needed info milna mushkil tha;overall faayda utna nahi raha

2 out of 52 of 5Verified purchaseSupport and communication

Needed info milna mushkil tha;overall faayda utna nahi raha

Mujhe laga tha ki jab main WFHI support ko call karungi toh saari zaroori information mil jayegi aasani se, par practical taur pe ye kaafi mushkil sabit hua. Main basic cheezein jaise ki dialer setup ke baare mein pooch rahi thi, par support ki taraf se detailed guidance milna itna straightforward nahi tha jitna expect karti thi. Jo database feature ka use karna tha, uske liye bhi clear instructions milne mein kaafi time laga aur kahin baar repeat karna padha ki mujhe samajh aaye. Sign-up aur payment process bhi thoda confusing tha initially, invoice milne mein late hui thi aur customer care ke contacts dhundhne mein bhi problem hui. Overall mujhe lagta hai ki system itna user-friendly nahi hai jitna bataya jata hai, kyunki basic setup se lekar daily use tak bahut zyada manual interaction chahiye hota hai. Han, ye baat theek hai ki telephonic support ne ek do baar helpful response diya, magar wo sufficient nahi tha mera kaam smoothly chalane ke liye. Isliye main kahungi ki practical use ke liye ye software abhi thoda incomplete lagta hai, aur help milna bhi utna satisfying nahi raha mera experience mein.

Maitri SundaramKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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