Needed info mile nahi, frustrating raha
Main WFHI support ke baare mein kehna chahungi ki mujhe wo cheezein jo main dhoondh rahi thi, wo mil nahi paayi. Jab maine software ke dialer setting ke liye contact kiya, toh mujhe samajhne mein bhi mushkil hui ki kaunse option mere liye sahi hain, kyunki documentation se clarity nahi mili. Support team se baat karne mein bhi waqt zyada laga aur kai baar mujhe repeated explanations deni padi. Database feature ko customize karne ki koshish mein bhi clear guidance nahi diya gaya. Jo updates aate hain, unka koi proper overview nahi milta ki kaise mera workflow par asar padega, jis wajah se kaam mein rukawat aayi. Sign-up process thoda simple tha, par payment aur invoice ke baare mein jaan paana thoda confusing tha. Overall mujhe lagta hai ki agar mujhe sahi help na mile toh main software ka puri tarah se use nahi kar sakti hoon, aur is experience se main itna hi kehungi ki mujhe apni zarurat ki information dhundhne mein bari takleef hui. Mujhe lagta hai ki ye system un users ke liye nahi jo direct aur jaldi support ki umeed karte hain, kyunki yahan yeh experience nahi mila.