3 out of 53 of 5Verified purchaseSupport and communication
Needed clearer guidance on support resources
It wasn’t difficult to find some of the telephonic support options, but I found the overall navigation of help resources moderately frustrating. While some FAQs were helpful, I felt that searching for specific answers about the database features and the dialer tool took longer than necessary. A more comprehensive or centralized guide would have made the process smoother. The support calls themselves were fine, but getting the right information wasn’t immediate, which caused some extra back and forth. I guess it’s not a huge issue, but clearer signposting during onboarding would definitely have helped me get started with less hassle.