Needed a little effort to figure out
Setting up the WFHI system really took some effort, especially during the initial phase. When I first started using the software, I found that I had to invest quite a bit of time to understand the layout and how the features fit together. Although the training was adequate and covered a lot, I felt a little lost at times, particularly when I tried using the calling tools. However, once I reached out to customer support, they guided me through the dialing features, which made a noticeable difference. They were responsive, giving me tips that I appreciated, but timing was crucial for me as I only had evenings to fully dedicate to learning. While I’m pleased with the support, I just wish the sessions could align better with my working hours. Overall, I feel that putting in the effort led to a significant pay-off in becoming comfortable with the software, which was encouraging. Elevated confidence came gradually, but it was worth the wait.