Need some more guidance for the next purchase

Need some more guidance for the next purchase

I found the sales and pre-purchase experience somewhat useful but also felt like there was something missing to make it perfect. The information provided was good enough to get started, but I realized I might need support again next time to clear the finer details. The sign-up and invoicing processes were straightforward, and the automatic updates kept me informed, which I liked. However, the onboarding wasn't entirely smooth, so I think I will have to rely on help again to navigate the next steps effectively. Overall, I'm mildly enthusiastic about using the software but would appreciate better guidance or demo before the next purchase so that I'm more confident the second time around.