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WFHI review

Need help again next time, bas yehi reason hai

2 out of 52 of 5Unverified experienceSales and pre-purchase

Need help again next time, bas yehi reason hai

Maine jab WFHI ka software aur training dekha toh laga helpful hoga, par sales process itna straightforward nahi tha. Sign-up aur invoice process mein kuch cheezein clear nahi thi, is wajah se baar-baar support se baat karni padi. Dialer aur calling tools ka setup samajhna thoda confusing raha aur pre-purchase training mein kai baar mujhe samajh nahi aaya ki actual workflow kaise chalega. Kuch cheezein achi thi, jaise ki telephonic support ka response time theek tha, par overall mujhe laga ki har step pe guide chahiye tha. Main agla time bhi help mangna padega kyunki har baar nayi cheez seekhni padti hai aur process thoda cumbersome lagta hai. Automatic updates theek chal rahe hain, par yeh problem tab bhi rahegi agar mujhe basic cheezein samajh nahi aayein. Sales team ki explanation thodi aur clear ho toh accha hota, tab shayad kam help mangni padti.

Pritam Indrajit ChauhanPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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