Navigating the tools was tough, but the database system stood out
Finding exactly what I needed in the software wasn’t a smooth ride. At first, the layout of the dashboard felt confusing and I struggled to figure out where different features like the dialer and calling tools were located. The training materials did help somewhat, but they weren't very detailed for someone new to this kind of setup. On the positive side, the database feature was quite well organized and it made managing contacts easier. That stood out as a clear strength in the overall experience. However, signing up and processing payments were easy enough, so I wouldn't say everything was frustrating. The automatic updates worked fine but didn’t feel very noticeable. What I really wish had been better was the initial guidance on how to navigate through the software since it slowed down my workflow at the start. Overall, I found it a bit cumbersome to get going, though the database tool added value that I appreciated.