Navigating the sales steps required quite some effort
I found the sales and pre-purchase steps to WFHI’s software demanding more effort than expected. Although I appreciate the thoroughness of the process, walking through each stage—from initial inquiry to accessing training—required multiple back-and-forth communications. The order of steps felt logical, with introductions to key tools before diving into training, but sometimes I wished for a more streamlined approach. Signing up involved multiple forms and waiting for invoice generation which could have been simpler. The team kept me updated through emails and calls, ensuring I wasn’t left in the dark about progress and payments. The invoicing and payment procedure was clear but took longer than a quick sign-up would. Onboarding bootcamps and software demonstrations were well arranged and informative, helping me understand how to use the dialer and database features properly. Although the experience demanded patience and persistence, the structured sequence ensured that no steps were skipped or overlooked. I would have appreciated if some of these could have been combined or shortened to reduce time, but overall it was a fair system that guided me thoroughly.