Nateeja ye hai ki mujhe required info jaldi nahi mili
Mujhe laga tha ki sales aur pre-purchase details asani se milengi, par waise experience nahi raha. Jab maine pehli baar software aur training ke baare mein jaankari lene ki koshish ki, mujhe website pe kuch cheezein bahut unclear lagi thi. Bahut saari information thi, par woh itni scattered thi ki mujhe struggle karna pada samajhne mein ki kya actual mein offer kia ja raha hai aur kaise main shuru kar sakti hoon. Sales team se baat karne ki koshish ki toh response time kaafi slow tha, aur phone support mein kuch basic questions ka proper jawab nahi mil paaya. Jo training details diye gaye the, unka bhi koi coherent flow samajh nahi aaya. Sab kuch thoda complicated laga without a clear guide about invoicing ya payment process. Main finally sign-up toh kar hi nahi payi because mujhe confidence nahi mila ki ye software mere liye fit baithta hai. Toh overall, jitna maine seekha, woh itna helpful nahi tha aur main aur alternative dekhna pasand karti.